Nurx

Birth control with many choices

Our favorite thing about Nurx is that — out of all the telehealth services we tested — it gives the most control to the patient.

  • Transparency

    Nurx was subject to a scandal in 2019 that raised questions about the safety of the service. However, a scientific study found it to be safe to use.

  • Convenience

    It's easy to specify the type of birth control pill you prefer, but Nurx's customer support can be slow to respond

  • Choice

    You can choose from over 100 different types of birth control.

  • Accessibility

    Nurx is an affordable option that's available in most states.

Nurx has over 100 different birth control options available to choose from and will ask if you prefer the pill, the patch, the shot or the ring as your contraceptive of choice. Some of the other services we tested don't ask what you prefer, so this is a plus in our book. We also like that Nurx's branding isn't overly pink or girly, and that they ask for both the gender you identify with and the gender you were assigned with at birth.

Pros

  • Nurx offers over 100 different types of birth control, and empowers patients to choose between the pill, the patch, the vaginal ring and the shot.

  • Nurx is transgender and nonbinary friendly

  • All packages sent to your home are very discreet and non-branded

  • Yearlong unlimited text messaging with Nurx health professionals is included in the $15 consultation fee

  • Pills start at $15/pack without insurance

  • The company prescribes emergency contraception (Plan B)

Cons

  • Nurx does not require you to prove your blood pressure reading

  • There's no live-chat option available and Nurx doesn't offer video visits

  • Some of our contributors have called out that Nurx's customer support is slow to respond

Tips

  • Nurx asks what you prefer between three different types of birth control methods: the pill, the patch, the ring or the shot. This is a plus, as some other telemedicine options don't give all four options.

  • Our contributors have said that, if you have a specific birth control pill you prefer, you can add this to your preferences when filling out your online order.

  • Nurx's initial consultation fee is $15, which will give you access to their health staff for a year via texting. However, know that there are other companies that offer this initial consultation for free (i.e. Pill Club).

  • Nurx was subject to a scandal in 2019 that raised questions about the safety of the service. However, a scientific study found it to be safe to use for the most part.

Do they take health insurance?

Is there direct access to a healthcare professional?

How does it work?

Where can they prescribe birth control?

Do they accept Medicaid?

Contributor Notes

Monica
25, Female, Chicago, USA

It started off fairly well. I was able to get my prescription and first order with no problems. However once I needed the second round of pills they suddenly claimed my insurance wouldn’t cover it. I verified that my insurance did in fact cover them and their service but they wouldn’t listen to me. I had trouble getting a response from them in their messaging section. Often it would take them well over 8 days to even respond. I’d have to contact them on Twitter just to get them to look at it. I understand we are in a pandemic but this is healthcare we are talking about. They are not prompt and very disorganized when they speak to you. I gave them proof my insurance covered the birth control but they ignored it until I sent it a second time. Eventually I had them transfer the prescription to my local Walgreens, who gave me no issues at all. Just don’t use it. They are not worth the hassle. If you are going to use it be prepared for them to ignore you for days even if you have very important questions. Also be prepared for them to lie about your insurance coverage.

Kaela
27, Female, New York, USA

Nurx is an incredible service for people who need quick and easy access to birth control. The user interface of the app and website are both straight forward and easy to use, and responses to any queries are answered quickly. Compared to how long it takes me to get an appointment to see my OB/GYN in person, it's actually a relief to use a service that is able to help me right away. I was able to get the exact same prescription I'd already been taking, but in the form of a three pack mailed directly to my house instead of having to go to the pharmacy every month.

Shani
28, Female, Palo Alto, CA

Nurx is incredibly easy to use, intuitive and cheap. Absolutely love getting my BC in the mail each month and not needing to request refills or go to the doctor or pharmacy. The providers are very communicable and professional.

Thorn
Female

Hassle free. Honestly, I forget I'm on birth control half the time. (Till an app tells me it's time to change out my ring).

  • Transparency

    Nurx was subject to a scandal in 2019 that raised questions about the safety of the service. However, a scientific study found it to be safe to use.

  • Convenience

    It's easy to specify the type of birth control pill you prefer, but Nurx's customer support can be slow to respond

  • Choice

    You can choose from over 100 different types of birth control.

  • Accessibility

    Nurx is an affordable option that's available in most states.

Get new Guides in your Inbox

We'll email you once or twice a month with new products and guides